Smart Agency Masterclass Podcast with Jason Swenk
Bi-weekly interviews, strategy, and advice for building your marketing agency the smart way.
The popular agency podcast has just turned 10 years old and covers everything from starting a successful agency to selling your agency.
#1 Agency Leadership Podcast. Check Out Our Past Guests.
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Seth Godin
Best selling Author of Purple Cow, This is Marketing, Linchpin, Permission Marketing
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Guy Kawasaki
Guy Kawasaki is the chief evangelist of Canva and former Apple chief evangelist
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Gino Wickman
The creator of the Entrepreneurial Operating System (EOS) and author of Traction.
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Mike Michaelowicz
Best-selling author of Profit First and Clock Work
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Neil Patel
Founder of CrazyEgg, Kissmetrics, and other multimillion dollar companies
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Joey Coleman
Recognized for his expertise in customer retention & enhancing client loyalty
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Amy Porterfield
Renowned online marketing expert and educator
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Pat Flynn
The leaders in the podcast space
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Jay Baer
Best Selling author of Talk Triggers, Hug Your Haters, and one of the best speakers
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Todd Herman
Coach to Elite pro athletes, leaders, and public figures
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Dan Martell
Author of Buy Back Your Time. Influential coach in SaaS startups.
From Zero Employees to Selling the Agency with Simon Cristal | Ep #688
Do you want to sell your agency at some point? Do you know where you want to take your business before you’re ready to search for a partnership? Today’s guest started his agency at just 23 years old and was ready to sell ten years later, when his business was thriving and had a solid position in a coveted niche.
Build the Confidence and Agency Team Needed to Succeed with Torey Azure | Ep #687
Do you trust yourself to lead your agency to success? Does your team follow your lead on the decisions you make to get there? Today’s agency owner has successfully grown his business over the years, gaining more and more trust in his decisions as he accumulated more experience. Although he doesn’t regret past decisions, he realizes he could have retained a majority stake in his company and made it on his own had he trusted himself like he does now. Tune in to learn about his experience in growing his agency and how he built the confidence to succeed.
Let Go to Grow: Hire the Right People & Achieve Work-Life Balance with Brendan Chard | Ep #686
Do you find it challenging to carve out your niche or turn away less-than-ideal prospects, fearing missed opportunities? Today’s guest started his agency as a college student and pivoted to digital services as the internet was barely becoming a thing. One of the biggest shifts and struggles in his journey has been overcoming the fear of tuning down revenue and letting go of the notion that his way was the only approach clients would respond to. Tune in to learn valuable insights on navigating the agency landscape, committing to a niche, and maintaining a thriving business while prioritizing well-being.
Client Retention: How to Reduce Churn with Khushbu Doshi | Ep #685
Are you struggling to keep your clients happy and retain their business? How do you prepare your team to create the best client experience? In today's competitive market, delivering an exceptional client experience is paramount. Our guest today is a true master of client service, leading a team laser-focused on understanding each client's unique needs and proactively crafting tailored solutions that address their pain points head-on. Tune in to learn strategies for client retention and growth in your agency business.
Knowing When to Let Go is the Key to Agency Growth with Suken Shah | Ep #684
Would you say your agency is like your baby? Could you be so emotionally attached to your business that you may be stifling its growth? Today’s guest will share his experience growing an agency and the turning points that allowed him to make real progress in its growth. From learning to communicate his agency's vision in a way that inspired buy-in to the surprising struggle of carving out space for a personal life amidst the chaos of entrepreneurship, his biggest challenge was letting go of the belief that he alone was the driving force behind its success. Tune in to learn his valuable lessons and tips for agency success.
Evolving Your Content Strategy to Adapt and Innovate Using AI with Scott Gillum | Ep #683
As an agency owner, have you explored the possibilities of content creation? Has it proven effective in building an audience or generating leads? Today’s guest is an agency owner who has been writing books and collaborating with different publications for years. However, he finds that, for marketers, content doesn’t really bring a lot of leads. For him, it’s all about the credibility and trust you build through that content. He’ll discuss why content creation nowadays is all about credibility and learning to adapt to leverage new tools. He’ll also share why he chose an agency model that veered away from the more common use of RFPs and how it helped him tap into a well of talent waiting to find a meaningful job. Tune in to hear his thoughts regarding RFPs vs, referrals and the tools you should be leveraging in your content creation.
Avoiding The Revenue Trap: Prioritizing Agency Profit with Robert Berkeley | Ep #682
Are you fed up with the revenue roller coaster? Ready to get off and build an agency business model focused on sustainable profits? Maybe you’ve heard the saying "revenue is vanity and profit is sanity". Our featured guest today experienced significant sustainable growth after breaking free from the “revenue trap”. By shifting the focus from revenue to the bottom line, he saw a remarkable shift, leading to financial stability and long-term sustainability. Tune in to discover how this agency owner navigated through adversity, turned his business around, and expanded his team to more than 700 members.
How Strategy Can SAVE Small Businesses with Jimmy Newson | Ep #681
When did you last take a step back to evaluate whether your agency's strategy is truly aligned with your core mission and values? Is your team buying into the overall vision? Are they motivated and understand their role in the overall vision? If not, it’s time you start integrating vision and strategy for more effective results. Today’s guest has set himself the mission of saving small businesses from failure by teaching them how to combine their vision with effective strategy. He thinks agency owners should be thinking about strategy a lot sooner to avoid moving blindly with no particular purpose in sight. Tune in to learn how having a clear vision statement can motivate your team and drive growth.
Maximize Your Agency’s CRM for World-Class Relationship Building with Steve Holm | Ep #680
Is your agency leveraging CRMs to tailor personalized client experiences and nurture long-term client relationships? Are you tracking customer interactions from first message to delivery? In the dynamic world of agency-client interactions, CRM tools play a pivotal role in streamlining operations and enhancing customer experiences.
Balancing Motherhood and Being an Agency CEO with Audra Brehm | Ep #679
How do you prioritize between family time and business responsibilities as an entrepreneur and parent? How is that balancing act working out for you? Being an agency owners and a parent can be a bit of a mess and there’s no magic formula to balancing parenthood and being an agency CEO. For parents, this means a lot of guilt about not spending enough quality time with your kids or not being 100% focused during family hours. Today’s guest started her entrepreneurship journey while eight months pregnant and has been on a constant learning journey ever since. She’ll share some of the boundaries she’s learned to uphold to protect her family and rest time and why hiring was a daunting but key step towards improving both her personal and business life.
About the Show
The popular agency podcast has been around since 2014 and covers everything from starting a successful agency to selling your agency. What makes this podcast a must-listen is Swenk’s background as the founder and CEO of an agency for over a decade. Swenk brings his own experience to the table, besides the expertise of his guests. He mostly covers topics that help growing agencies scale to the next level.
YOUR HOST
JASON SWENK
Smart Agency Masterclass
Jason is a family man who also happens to have created a couple big marketing agencies, helped thousands of agency owners, and had a big agency exit too.
