Smart Agency Masterclass Podcast with Jason Swenk

Bi-weekly interviews, strategy, and advice for building your marketing agency the smart way.

The popular agency podcast has just turned 10 years old and covers everything from starting a successful agency to selling your agency.

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How A.I. Is Changing Marketing FOREVER with Bryan Trilli | Ep #635
Scale Your Agency Stacey Green Scale Your Agency Stacey Green

How A.I. Is Changing Marketing FOREVER with Bryan Trilli | Ep #635

Are marketers going to be replaced by AI? Do agencies need to embrace AI to survive and thrive? How can data optimization maximize AI results? Our guest today discusses the impact of AI on the agency world and shares his insights on how AI is outperforming marketers and the opportunities it presents for agencies. With the rise of AI, many agencies may not survive but those that adapt and embrace AI will thrive. In this episode, you'll learn more about the future of AI in the agency industry and how data will make all the difference in the results you get using AI for your agency clients.

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The Secret to Gaining Agency Efficiency with Automated Reporting with Joe Kindness | Ep #634
Scale Your Agency Stacey Green Scale Your Agency Stacey Green

The Secret to Gaining Agency Efficiency with Automated Reporting with Joe Kindness | Ep #634

Do you want to communicate results and build trust with clients? Need to streamline reporting without sacrificing quality to show the full value your agency offers? Effective client reports are the best way to communicate your results to clients and improve their trust in your services. However, putting together detailed reports can be time-consuming unless you're using a proven automated reporting tool. Today’s guest offers an integrated solution that helps agencies offer complete reporting without having to actually build the reports. Their services help agencies save time and reduce churn. Having built his software company from scratch, he’s intimate with challenges like hiring missteps, building leadership, and learning to let go, which he also shares in this interview.

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Reducing the Agency Owner's Workload By Building the Right Team with Christina Nicholson | Ep #633
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Reducing the Agency Owner's Workload By Building the Right Team with Christina Nicholson | Ep #633

Are you looking to grow your agency while maintaining a work-life balance? Not sure who and when to hire to achieve your agency goals and not work yourself to death? You can find the balance and reach your goals when you hire the right team. That's what today's guest learned when she figured out how to offload the things she doesn't love and focus on what she does love about being an agency owner. As a former TV reporter turned PR agency owner, she shares her journey of growing her agency and her strategies for increasing profit while decreasing workload.

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Joey Coleman | Boost Retention and Never Lose an Agency Employee Again | Ep #631
Scale Your Agency Stacey Green Scale Your Agency Stacey Green

Joey Coleman | Boost Retention and Never Lose an Agency Employee Again | Ep #631

Are you worried about losing top talent at your agency? Struggling with high employee turnover that hinders your agency's growth? It can be hard to find and keep the right people to help achieve your agency's goals. Our expert guest is a repeat on the show who shares the importance of retaining employees and how you can ensure you never lose an agency employee again. Joey Coleman shares insights on how to create a remarkable employee experience to prevent turnover. He dives into the top reason employees leave and the impact it has on agency growth. You will learn practical strategies to never lose an employee again and ensure the success and scalability of your agency.

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The Surprising Accessibility of Acquisition as an Agency Growth Strategy with Jon Bast | SAM | Ep # 630
Selling Your Agency Stacey Green Selling Your Agency Stacey Green

The Surprising Accessibility of Acquisition as an Agency Growth Strategy with Jon Bast | SAM | Ep # 630

Have you ever considered acquisition as a growth strategy? What about acquiring five or even ten other agencies in order to grow? A lot of agency owners consider M&A for growth but think there are financial barriers preventing them from taking the leap. However, have you ever considered M&A as more of an investment strategy? In this episode, our guest shares his insights on the power of mergers and acquisitions in the agency industry. He discusses how he initially thought M&A was only for businesses with large amounts of cash but now realizes the surprising accessibility of acquisition and how it is more achievable than he thought. He also shares his hands-on experience purchasing companies with lower EBITDA values and how it has the potential to significantly boost his own company's EBITDA.

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Improve Your Agency's Website and CONVERT MORE CLIENTS with Khalid Saleh | Ep #629
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Improve Your Agency's Website and CONVERT MORE CLIENTS with Khalid Saleh | Ep #629

Does your agency website convert as well as it should? Why do clients buy from your agency? It might be time to take an objective look to determine how your agency website can convert more clients. It’s a practice that will help you improve as a business and get a pulse on your audience’s decision-making process. Today’s guest founded one of the first CRO agencies in America and has a lot of experience understanding what his clients need versus what they want. He's sharing his story about growing his successful agency and ways you can improve your website to convert more clients by looking at the functional, emotional, and social reasons they buy from you.

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Level Up Leadership: How to Build an Empowered Team in Your Digital Agency with Brett Curry | Ep #628
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Level Up Leadership: How to Build an Empowered Team in Your Digital Agency with Brett Curry | Ep #628

Do you want to level up leadership in your agency and empower your team? Providing resources and training to your leadership team is important in helping build their confidence and creating a trickle-down effect to the rest of the team. Today's guest believes it all starts with the hiring process and creating an agency that is desirable to work for. He is on the show sharing how he and his agency business partner maintain a balanced relationship that benefits the agency and how they've created an agency that is in high demand not only by clients but by protective employees as well.

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Effective Delegation and Tips on Accountability for Faster Agency Growth with Zach Montroy | Ep #627
Scale Your Agency Stacey Green Scale Your Agency Stacey Green

Effective Delegation and Tips on Accountability for Faster Agency Growth with Zach Montroy | Ep #627

Is your team working together toward a clear agency vision? Do you trust your team and effectively delegate? Do the agency leaders also know how to delegate in order to scale the agency? The agency owner is the Visionary and needs an effective operations leader to align the team with the vision by holding them accountable and having hard conversations. Today's guest is an Agency COO offers insight into an operator's role in keeping the team focused on the agency owner's vision.

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Why Your Agency Leadership Style Must Evolve to Enable Growth with Bobbie Bailey | Ep #626
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Why Your Agency Leadership Style Must Evolve to Enable Growth with Bobbie Bailey | Ep #626

How would you define your agency leadership style? Has your leadership evolved as your agency grows? Or has it remained stagnant as you keep doing things the way you've always done them? Ideally, your style should align with your agency culture and enable the desired outcomes for your agency. Finding your ideal leadership approach takes time, but it helps to first clearly define your goals. Furthermore, what kind of culture do you want to foster in your business? As today's guest explains, agency owners need to adjust their leadership style as their agency continually grows. She shares how she's identified the right leadership style for her agency's current stage, and how her leadership team has also adopted styles that align with how they want to show up for the agency.

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Top 4 Agency Sales Tactics That Work: Insights from Brand CEO Kelley Thornton | Ep #625
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Top 4 Agency Sales Tactics That Work: Insights from Brand CEO Kelley Thornton | Ep #625

Are you getting the attention of your ideal clients? Ever wonder if your sales tactics are working? Wonder what clients think about your sales emails and calls? Most agency salespeople believe in what they sell but are unknowingly going about sales in the worst way, scaring off potential clients. Today’s guest once owned a marketing agency and has moved to the client side with a very successful retail brand he founded. He shares the secret of what sales tactics get his attention and how you can improve your sales to stand out from the competition.

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About the Show

The popular agency podcast has been around since 2014 and covers everything from starting a successful agency to selling your agency. What makes this podcast a must-listen is Swenk’s background as the founder and CEO of an agency for over a decade. Swenk brings his own experience to the table, besides the expertise of his guests. He mostly covers topics that help growing agencies scale to the next level.

YOUR HOST

JASON SWENK

Smart Agency Masterclass

Jason is a family man who also happens to have created a couple big marketing agencies, helped thousands of agency owners, and had a big agency exit too.